Nasser Kadasah, Ph.D.
Professor
Business Administration
Faculty of Economics and Administration
nkadasah@kau.edu.sa
Academic Background
Ph.D. University of Stirling, Stirling, The United Kingdom, Bsiness Administration - Quality Management (Quality Management
Emphasis), 2000.
M.B.A. Middle Tennessee State University, Murfreesboro, Tennessee, USA, Business Administration, 1991.
Other California State University, San Bernardino, San Bernardino, California, USA, Postgraduate Courses (Business & Business Law
Emphasis), 1989.
Diploma in Foreign Language San Diego State University, San Diego, California, USA, English (English for Academic Purposes
Emphasis), 1988.
Diploma in Foreign Language English Language Center, King Abdulaziz University, Jeddah, Saudi Arabia, English (British Council
Proficiency Level - MPO - MPI) One year (English Language Emphasis), 1986.
B.Sc. King Abdul Aziz University, Jeddah, Saudi Arabia, Business Adminstration, 1985.
Memberships
Saudi Arabian Quality Council, Western Region, 1997
American Society for Quality, 1996
WORK EXPERIENCE:
Academic Experience
Dean, Faculty of Economics & Administration, King Abdulaziz University (November, 2018 - Present), Jeddah, Saudi Arabia.
Director, Executive MBA, King Abdulaziz University, Faculty of Economics & Administration (January, 2017 - Present), Jeddah,
Saudi Arabia.
Vice Dean for Graduate Studies & Research, Faculty of Economics & Administration, King Abdulaziz University (August, 2014 -
Present), Jeddah, Saudi Arabia.
Acting Dean, Faculty of Economics and Administration, King Abdulaziz University (December, 2016 - February, 2017), Jeddah,
Saudi Arabia.
Chairman, Executive Committee for Graduate Programs, KAU (September, 2011 - August, 2014), Jeddah, Saudi Arabia.
Secretary, Academic Committee for Private Master Programs, KAU (February, 2008 - August, 2014), Jeddah, Saudi Arabia.
Director EMBA, Executive Master of Business Administration Program, KAU (December, 2007 - August, 2014), Jeddah, Saudi
Arabia.
Vice Chairman, Department of Business Administration, Faculty of Economics & Administration, KAU (2001 - 2003), Jeddah,
Saudi Arabia.
Non-Academic Experience
National
An Accountant Trainee Payroll & Benefits Division, Saudi Aramco (June, 1984 - September, 1984), Dhahran, Saudi Arabia.
Paid Service
2011: Partner in Family Real Estates (Bisha, Saudi Arabia)
2010: Supervising on Job Trainees
2009: Teaching at National Organization for Joint Training
2008: Teaching at Local Teaching Institutes
TEACHING:
Courses Taught
Courses taught, but not in the Schedule:
Business Ethics
Quality Management
Materials Management
Operations & Production Management
Manufacturing Strategy
Operations Management in Service Sector
Communications Skills
Organizational Behavior
Fundamentals of Management
International Business
Research Project
Technical Report Writing
INTELLECTUAL CONTRIBUTIONS:
Grid
Category DBS CTP LPS Total
Articles in Refereed Journals 23 23
Books, Monographs, Compilations, Manuals, Supplements, Chapters, Cases, Readings 1 1
Presentations of Refereed Papers 15 15
Refereed Articles
Almehmadi, G. A. & Kadasah, N. A. (in press, 2019). The Effects of Oracle Systems on the Effectiveness of Human Resource
Management : An Application to the General Authority of Civil Aviation in Jeddah. Journal of King Abdulaziz University:
Economics and Administration, 34 (2).
Kadasah, N. (2017). An Evaluation of Service Quality of a Telecommunication Company in Saudi Arabia using SERVPERF
Scale. International Review of Management and Business Research, 6 (1 (Part 2)), 162-171.
Zain, M., Kassim, N., & Kadasah, N. (2017). Comparing the Working Environment of Firms in Two Countries. Business
Creativity and the Creative Economy, 3, 110-115, doi: 10.18536/bcce.2017.10.3.1.10.
Zain, M., Kassim, N., & Kadasah, N. (2017). Isn't it now a crucial time for Saudi Arabian firms to be more innovative and
competitive? International Journal of Innovation Management, 21 (3), 1-22, doi: 10.1142/S1363919617500219.
Kadasah, N., Hanbazazah, M., Al-Badri, A., Ezzi, A., & Al-Zahrani, A. (2017). The Adoption of Deming 14 Points as a TQM
Tool at Saudi Arabian Airlines: Case Study. European Journal of Economics, Finance and Administrative Sciences (93), 71-78.
Alseqyani, A. A. & Kadasah, N. A. (2016). The Impact of E-Services on the Development of Administrative Work of TVTC.
American Academic & Scholarly Research Journal, 8 (6), 61-64.
Kadasah, N. A. & Alqahtani, M. H. (2016). Supply Chain Management Practices in the Western Region of Saudi Arabia.
Journal of Arabian Organization for Administrative Development, 36 (1), 171-187.
Alhejazi, S. & Kadasah, N. (2016). Perception of Customers towards Saudi and International Quality Marks and Products: An
Empirical Investigation. International Journal of Business and Management, 11 (6), 11-31.
Kadasah, N. (2015). An Assessment of the Occupational Health and Safety Environment among Organizations on the Light of
OHSAS 18001: The Case of Saudi Arabia. International Journal of Business and Social Science, 6 (4), 98-106.
Alghamdi, A. & Kadasah, N. (2015). Exploring the Quality of Work Environment at Saudi Aerospace Engineering Industries
(SAEI). Journal of Management and Sustainability, 5 (4), 125-140.
Kadasah, N. & Ageel, M. (2015). The Level of Service Quality Dimensions of the Banking System in Jeddah, Saudi Arabia.
International Review of Management and Business Research, 4 (4:1), 1044-1059.
Kadasah, N. A. & Al-Khedran, S. F. (2014). Towards TQM in Service Organizations: Measuring Customer Satisfaction of Saudi
Electricity Company Services. Interdisciplinary Journal of Contemporary Research in Business, 6 (4), 41-53.
Kadasah, N. (2014). An Evaluation of Service Quality of Mobily and STC Telecommunication Companies in Saudi Arabia.
British Journal of Economics, Management & Trade, 4 (10), 1599-1609.
Kadasah, N. (2014). Benefits of Implementing International Quality Standards; ISO 22000 and HACCP systems in the Food
Kadasah, N. (2014). Benefits of Implementing International Quality Standards; ISO 22000 and HACCP systems in the Food
Industry in Saudi Arabia: An Empirical Investigation. Journal of Arabian Organization for Administrative Development, 34 (1),
57-70.
Mariotti, F., Kadasah, N., & Abdulghaffar, N. (2014). Motivations and barriers affecting the implementation of ISO 14001 in
Saudi Arabia: An empirical investigation. Total Quality Management and Business Excellence, 25 (11-12), 1352-1364.
Kadasah, N. & Al Ahmari, T. (2013). An Analysis of Benchmarking of Business Functions in Organizations of Saudi Arabia.
International Journal of Business and Management, 8 (12), 63-72.
Kadasah, N. (2013). Attitudes of Managers towards the Potential Effects of ISO 14001 in Saudi Arabia: Factor Analysis.
International Business Research, 6 (7), 91-101.
Salem, A. M. & Kadasah, N. A. (2013). The Usage of Artificial Intelligence Technology in Legal Information Processing.
Egyptian Computer Science Journal, 37 (2), 62-82.
Kadasah, N. (2012). The impact of Education Service Quality Dimensions on Student Satisfaction: A case Study of Executive
MBA Program at King Abdulaziz University. Journal of Business Studies, Faculty of Commerce, Helwan University, Egypt, 2
(2), 249-286.
Kadasah, N. (2012). Perception of Executive Leaders vs. Normal People towards the Quality of Products Manufactured by ISO
9000 Certified Firms in Saudi Arabia. International Journal of Management & Business Studies, 1 (6), 18-26.
Kadasah, N. (2012). An Empirical Study of the Benefits of ISO 9000 Implementation in the Private Sector in Saudi Arabia.
European Journal of Economics, Finance and Administrative Sciences (49), 18 - 27.
Magd, H., Curry, A., & Kadasah, N. A. (2003). ISO 9000 Implementation: a Study of Manufacturing Companies in Saudi
Arabia. Managerial Auditing Journal, 18 (4), 313-322.
Curry, A. & Kadasah, N. (2002). The Yin and Yang of Quality Systems Evaluation. Managerial Auditing Journal, 17 (7), 424 -
429.
Curry, A. & Kadasah, N. (2002). Focusing on Key Elements of TQM – Evaluation for Sustainability. TQM Magazine, The, 14
(4), 207 - 221.
Book
Al-Mansour, K. N., Mandoura, S. M., & Kadasah, N. A. (2011). Operations & Production Management. Jeddah, Saudi Arabia:
Khawarism.
Presentation of Refereed Papers
International
Fageeh, R. & Kadasah, N. (2018). Dimensions of Service Quality and its Effects on Institutional Ecxellence: the Case of Saudi
Telecommunication Company. The 4th Conference on Economics, Business and Management Studies, King Abdulaziz
University, Jeddah, (17-20 April), Saudi Arabia.
Kadasah, N. (2018, April). A Study of the Perceived Benefits of ISO 9001 Implementation in Saudi Arabia. International
Conference on Contemporary Perspectives of Social Science,Humanities and Education, Cairo (24-26 April) Ain Shams
University, Egypt.
Kadasah, N. (2017). An Assessment of Service Quality of a Telecommunication Company in Saudi Arabia using SERVPERF
Scale. 3rd International Conference on Law, Business, Economics and Corporate Social Responsibilities, Dubai (9-10 May),
United Arab Emirates.
Alseqyani, A. N. & Kadasah, N. A. (2016). The Impact of E-Services on the Development of Administrative Work of TVTC.
AASRC Multilingual International Conference - Studies in Politics, Education, Health, Engineering and Sociology, Ankara (18-19
November), Turkey.
Zain, M., Kadasah, N., & Kassim, N. (2016, July). Effects of continuous improvement and creative working climate on
organizations in a developing country environment. 8th Annual American Business Research Conference (11-12 July), New
York, United States of America.
Kadasah, N. & Alhejazi, S. (2016, May). An Evaluation of Local and International Quality Marks and Products: Customers
Prospective in Saudi Arabia. ISER-29th International Conference on Advances in Business Management and Information
Science (ICABMIS) (15-16 May), Barcelona, Spain.
Salam, A., Khan, S., & Kadasah, N. (2016, May). An Exploratory Study of Solar as an Alternative Source of Energy in Saudi
Arabia. The 3rd Saudi Economy Conference: Challenges and Ambitions, Faculty of Economics & Administration, King Abdulaziz
University, 3-5 May, Jeddah, Saudi Arabia.
Zain, M., Kadasah, N., & Kassim, N. (2016, May). Comparing the Internal Climates of Qatari and Saudi Organizations. The 3rd
Saudi Economy Conference: Challenges and Ambitions, Faculty of Economics & Administration, King Abdulaziz University, 3-5
May, Jeddah, Saudi Arabia.
Kadasah, N. (2015, July). OHSAS 18001 Implementation in Different Types of Organizations in Saudi Arabia: An Empirical
Investigation. Prague 2015: Euro-American Conference for Academic Discplines, Organized by Journal of Arts and Sciences,
14-17 July, Prague, Czech Republic.
Zain, M., Kadasah, N. A., & Kassim, N. M. (2014). Measuring Influence of Innovations and Organizational Climate and Culture
on the Performance of Saudi Organizations. The 2nd Saudi Economy Conference: Challenges and Ambitions, Faculty of
Economics & Administration, King Abdulaziz University, 22-24 April, Jeddah, Saudi Arabia.
Kadasah, N. (2014, April). Measuring Service Quality of Saudi Telecommunication Company (STC) using SERVPERF Scale. The
2nd Saudi Economy Conference: Challenges and Ambitions, Faculty of Economics & Administration, King Abdulaziz University,
22-24 April, Jeddah, Saudi Arabia.
Kadasah, N. (2014, April). An Evaluation of Service Quality of Mobily and STC Telecommunication Companies in Saudi Arabia.
the WEI European Academic Conference (13-15 April), Vienna, Austria.
Kadasah, N. (2013, April). Attitudes of Managers towards the Potential Effects of ISO 14001 in Saudi Arabia: Factor Analysis.
3rd International Conference on Business and Management (26-27 April), Izmir, Turkey.
Kadasah, N. (2012, May). Perception of Executive Leaders vs. Normal People towards the Quality of Products Manufactured by
ISO 9000 Certified Firms in Saudi Arabia. 1st International Conference for Economic, Business and Financial Challenges in
MENA & GCC Countries, (16-18 May),, Dead Sea, Jordan.
Curry, A. & Kadasah, N. (2001, April). The Yin and Yang of Quality Systems Evaluation. 6th International Conference on ISO
9000 and TQM (17-19 April), Paisley, United Kingdom.
SERVICE:
Service to the University
Department Assignments
Chair:
2011-2012: EMBA Admissions Committee
Department Assignments
Member:
2009-2010: Graduate Studies Committee
Department Assignments
Member:
2011-2012: MBA Admissions Committee
Department Assignments
Member:
2009-2010: Operations & Quality Discipline Committee
Department Assignments
Member:
2011-2012: Undergraduate Curriculam Committee
Department Assignments
Member:
2009-2010: Undergraduate Curriculum Committee
College Assignments
Member:
2009-2010 – 2012-2013: AMBA Accreditation Committee
2009-2010 – 2012-2013: Graduate Curriculum Committee
College Assignments
Chair:
2012-2013: Curriculam Development of Postgraduate Programs
2011-2012: Executive Postgraduate Programs Committee
2010-2011: Alumni Annual Cermoney
College Assignments
Member:
2014-2015: Development of Master of Business Administration
College Assignments
Member:
2011-2012: Research Development Committee
University Assignments
Member:
2017-2018: Academic Chairs Committee
University Assignments
Member:
2017-2018: Deanship of Graduate Studies Council
2013-2014: EPAS Accreditation Achivement Clebration
University Assignments
Member:
2012-2013: Eastern Region Examination Committee for Distance Learning & External Students
University Assignments
Member:
2011-2012: Graduation Cermoney, Qassim Graduate Students
2008-2009: Graduation Cermoney, Qassim Province
University Assignments
Member:
2017-2018: Permenant Committee for Academic Promotion
University Assignments
Member:
2017-2018: The Permenant Committee for Teaching Assistants & Lecturers
2015-2016: The Permenent Committee for Admissions
2014-2015 – 2015-2016: The Permenant Committee for Scholorship & Training
University Assignments
Member:
2017-2018: The Permenent Committee for Admissions
State-wide Assignments
Member:
2014-2015: Ministry of Higher Education Private Education Preparation Program (FAHIS)
Faculty Development
Instructional-Related Conference
2015: 2015 EFMD Conference in the MENA Region, Building Dynamic Networks and Partnerships for the Region, European Foundation for
2015: 2015 EFMD Conference in the MENA Region, Building Dynamic Networks and Partnerships for the Region, European Foundation for
Management Development, Doha, Qatar. (10-12 April)
2013: World Metrology Day Forum, Jeddah, Saudi Arabia. Saudi Quality Council (Western Region), (20 May)
2012: Marketing and Admission Forum, London, United Kingdom. Organized by the Association of MBAs (20 April)
2011: EFMD MBA ConferenceEFMD MBA Conference, Paris, France. To Change or Not to Change, hosted by IESEG School of
Management (16-18 March)
2009: AACSB, Dubai, United Arab Emirates. World Class Practices in Management Education Conference (6-8 December)
Professional Seminars / Workshops
2018: Adopting the Outcomes of University Education to the Requirements of the Labor Market, Riyadh, Saudi Arabia. Saudi
Organization for Certified Public Accountants (SOCPA) (12 December)
2016: Basing Leadership Skills on Best Practices (20-21 April), Riyadh, Saudi Arabia. Academic Leadership Center, Ministry of Education,
held at Intercontinental Hotel, Jeddah
2015: Certificate of TIEMS MENA Workshop Participation, The International Emergency Management Society, Brussels, Belgium.
Hosted by Prince Megrin Chair for Crises and Disaster Management, King Abdulaziz University, Jeddah, Saudi Arabia (7-9 April)
2015: Teaching for the Development of Creativity, Jeddah, Saudi Arabia. Center for Teaching & Learning Development, King Abdulaziz
University (28-29 April)
2015: Skills to Motivate Students to Learn, Jeddah, Saudi Arabia. Center for Teaching and Learning Development, King Abdulaziz
University (3-4 May)
2015: Personal Strategy, Jeddah, Saudi Arabia. Center for Teaching and Learning Development, King Abdulaziz University (12 May)
2015: Ethics of Scientific Research, Jeddah, Saudi Arabia. Center for Teaching and Learning Development, King Abdulaziz University (12
October)
2015: Skills of Academic Leadership, Jeddah, Saudi Arabia. Center for Teaching and Learning Development, King Abdulaziz University
(4-5 November)
2014: Cogntitive Skills for Effective Negotiation, Jeddah, Saudi Arabia. Center for Teaching & Learning Development, King Abdulaziz
University (10 - 11 February)
2014: Strategic Planning and Performance Measurement, Jeddah, Saudi Arabia. Center for Teaching & Learning Development, King
Abdulaziz University (7-8 April)
2014: Blackboard Essential Training - E - Learning, Jeddah, Saudi Arabia. Center for Teaching & Learning Development, King Abdulaziz
University (18 - 19 March)
2014: The Interpersonal and Strategic Bases for Effective Leadership, Riyadh (Held at Umm Al-Qura University, Makkah), Saudi Arabia.
Center for Academic Leadership, Ministry of Higher Education, Kingdom of Saudi Arabia (19-20 November)
2014: Academic Advising, Jeddah, Saudi Arabia. Deanship of Admissions & Registerstion, King Abdulaziz University (24 December)
2013: Crisis Management, Jeddah, Saudi Arabia. Center of Teaching & Learning Development, King Abdulaziz University (5-6 May)
2013: Strategies to Improve Memory in College Students, Jeddah, Saudi Arabia. Center for Teaching & Learning Development, King
Abdulaziz University (9-10 September)
2013: World Standard Day Event: International Standards Ensure Positive Change, Jeddah, Saudi Arabia. Saudi Quality Council (Western
Region) (28 October)
2013: EndNote, Jeddah, Saudi Arabia. Center for Teaching & Learning Development, King Abdulaziz University (16-17 December)
2012: Assurance of Learning Seminar, Dubai, United Arab Emirates. United Arab Emirates University (17-19 March)
2012: Design and Implementation of Electronic MCQS, Question Banks and Online Tests, Jeddah, Saudi Arabia. Center of Teaching &
Learning Development, King Abdulaziz University (15-16 April)
2012: Strategic Management, Residential Programme, Durham, United Kingdom. Durham School of Business, Durham University (4-7
June)
2012: The International Workshop on Bioinformatics, Medical Informatics & e-Health Helwan University, Egypt, (11 - 13 December),
Helwan, Egypt. Helwan University
2012: FEA Seminar, Jeddah, Saudi Arabia. Corporate Social Responsibility and its Impacts on Society
2008: ISO 14001:2004 EMS Internal Audit, Jeddah, Saudi Arabia. Total Quality Management Program, King Abdulaziz University (27-28
April)
2007: Assessment Criteria to the National Academic Accreditation Program, Jeddah, Saudi Arabia. Vice Presiency for Development, King
Abdulaziz University
2003: SPSS, Statistical Packages for Social Sciences, Jeddah, Saudi Arabia. Center for teaching & Learning Development, King Abdulaziz
University, (20-24 April)
1997: ISO 9000 Auditing / Lead Auditing Workshop, Stirling, United Kingdom. Center for Enterprise & Management Development,
University of Stirling
1996: Pre Scholorship Preparation Program, Jeddah, Saudi Arabia. Center for teaching & Learning Development, King Abdulaziz
University
1986: Scholarship Preparation Program, Riyadh, Saudi Arabia. Immam Mohammed Bin Saud University
Other Activities
2016 - Chair, Scientific Comittee of The 3rd Saudi Economy Conference, Challenges and Ambitions (3-5 May) Faculty of Economics and
Administration, King Abdulaziz University, Saudi Arabia
2015 - Achieving AACSB Accreditation : Full Engagement in AACSB Accreditation
2015 - Jeddah Commercial Forum : Moderator of a Session in Jeddah Commercial Forum, 21-23 December
2013 - Achieving EPAS - EFMD Programme Accreditation System : Achieving EPAS for Executive MBA, Faculty of Economics &
Administration, King Abdulaziz University, May 2013
2012 - Head, EMBA Students Delegation : Leading the EMBA Delegation to the University of Durham, Durham, UK, June
2010 - Achieving AMBA Accreditation for Executive MBA : Obtaining AMBA Accreitation for Executive MBA, Faculty of Economics &
Administration, King Abdulaziz University, August, 2010
Last updated by member on 22-Dec-18 (09:13 PM)